Terms of Service
These Terms of Service govern your access to and use of the CMG Container Sales website, online store, customer services, ordering system and related services.
By accessing our website, requesting product information, submitting an inquiry, creating an account, placing an order or otherwise using our services, you agree to be bound by these Terms of Service together with any policies or terms incorporated into your transaction.
Acceptance of These Terms
By using the CMG Container Sales website or services, you acknowledge that you have read, understood and agreed to these Terms of Service.
If you do not agree with these Terms, you should not use the website to place an order or access services that require acceptance of these Terms.
If you use our services on behalf of a company, organization or other legal entity, you represent that you have authority to act on its behalf.
Our Services
CMG Container Sales provides access to shipping containers and related products and services through our website and sales channels.
Services may include:
- Online product browsing
- Shipping container sales
- Product inquiries
- Order processing
- Quotation services
- Delivery coordination
- Customer support
- Container modification services where offered
The availability of a particular product or service may change according to inventory, location, scheduling and operational requirements.
Customer Accounts
Certain website features may allow or require customers to create an account.
You are responsible for providing accurate account information and maintaining the confidentiality of your login credentials.
You should notify us promptly if you reasonably believe your account has been accessed without authorization.
You are responsible for activity conducted through your account to the extent permitted by applicable law.
Acceptable Use of Our Website
You may use our website only for lawful purposes and in accordance with these Terms.
You may not:
- Use the website for fraudulent or unlawful activity
- Attempt unauthorized access to website systems
- Interfere with website security or functionality
- Introduce malicious software or harmful code
- Use false identities or payment information
- Submit intentionally misleading order information
- Copy or commercially exploit protected website content without authorization
Product Information
We make reasonable efforts to present accurate product descriptions, photographs, dimensions, specifications and condition information.
Shipping containers are industrial products, and individual units may vary according to manufacturer, production date, prior use, condition and repair history.
Customers requiring exact dimensions or technical specifications for a particular project should verify those requirements before completing a purchase.
Images
Product photographs may show the specific unit being sold or a representative unit of the same general size, type or condition grade.
Customers should rely on the complete product description, stated grade and disclosed specifications when making purchasing decisions.
Shipping Container Condition
Containers may be sold in different conditions including newer or one trip, cargo worthy, wind and watertight, refurbished or project grade condition.
Used containers may show normal signs of industrial use, including:
- Scratches
- Dents
- Surface corrosion
- Faded paint
- Patches
- Floor wear
- Previous repairs
- Normal handling marks
Cosmetic wear consistent with the stated condition does not necessarily affect the practical suitability of a container.
Orders
Placing an order through the website constitutes an offer to purchase the selected product or service.
Orders remain subject to availability, payment verification, delivery feasibility and final acceptance.
We may contact you if additional information is needed before an order can be completed.
We may decline or cancel an order where there is a genuine inventory error, pricing error, suspected fraud, payment issue or material delivery restriction.
Pricing
Product prices are those displayed on the applicable product page, quotation, invoice or checkout page at the time of the transaction, subject to correction of genuine errors.
Any applicable delivery charges, taxes, customization fees or other charges should be disclosed before completion of the applicable transaction.
We may update future product prices at any time without affecting completed purchases.
Payments
Customers must provide accurate billing information and use an authorized payment method.
Orders may be held until required payment has been received or successfully verified.
Payment transactions may be processed through banks, financial institutions or third party payment service providers.
We do not control processing times or independent policies imposed by third party financial institutions.
Shipping & Delivery
Delivery timing may depend on product availability, distance, transportation equipment, destination and other logistical factors.
Unless specifically agreed otherwise in writing, delivery dates or timeframes are estimates rather than absolute guarantees.
We will make reasonable efforts to notify customers of material delays that become known before delivery.
Delivery Site Requirements
Customers are responsible for providing a location that can be safely and reasonably accessed by the delivery vehicle.
Before delivery, customers should consider:
- Road access
- Entrance width
- Turning area
- Overhead power lines
- Tree branches
- Ground stability
- Slopes and drainage
- Building clearance
- Final placement location
- Container door orientation
Delivery personnel may decline a placement instruction where they reasonably believe that proceeding could create an unsafe condition or cause material damage.
Inspection at Delivery
Customers are encouraged to inspect their container when delivered whenever reasonably possible.
Please verify:
- Container size
- Container type
- General exterior condition
- Door operation
- Locking hardware
- Floor condition
- Any visible transportation damage
Any significant issue should be documented with photographs and reported to us as soon as reasonably possible.
30 Day Returns
Eligible customers may request a return within 30 calendar days from the date of delivery.
Because shipping containers require specialized transportation, customers must contact us before arranging or attempting a return.
Return eligibility may depend on the condition of the product, the reason for return and whether the container has been materially altered after delivery.
Additional details are provided in our Returns and Refunds Policy.
Refunds
Once an eligible returned product has been received, inspected and approved, the applicable refund will be initiated within 14 days.
Refunds will ordinarily be issued through the original payment method where reasonably possible.
After a refund has been initiated, additional banking or payment processor time may be required before funds appear in the customer's account.
Modified & Customized Containers
Where we provide modification or customization services, customers are responsible for reviewing the requested specifications before work begins.
Custom work may include:
- Windows
- Personnel doors
- Roll up doors
- Ventilation
- Insulation
- Electrical work
- HVAC installations
- Plumbing
- Partition walls
- Custom paint
Customized items may not qualify for ordinary change of mind return rights after customization has been completed, except where applicable law or our written policy provides otherwise.
Product Warranties
Any express warranty offered for a particular product will be described in the applicable product documentation or transaction records.
Products specifically sold as project grade, as is or with disclosed defects should be evaluated according to the condition represented before purchase.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PRODUCTS EXPRESSLY IDENTIFIED AND SOLD AS IS OR WITH ALL FAULTS ARE PROVIDED IN THEIR DISCLOSED CONDITION.
Nothing in these Terms limits an express written warranty or any legal right that cannot lawfully be excluded.
Third Party Services
Certain functions associated with our services may be provided by independent third parties.
These may include:
- Payment processors
- Banks
- Delivery carriers
- Transportation contractors
- Website hosting providers
- Email providers
- Analytics providers
Independent third parties may maintain their own terms, policies and legal obligations.
Intellectual Property
Unless otherwise indicated, the CMG Container Sales website and original content appearing on it are owned by, licensed to or used with authorization by CMG Container Sales.
Protected content may include:
- Website text
- Product descriptions
- Graphics
- Logos
- Original photographs
- Page layouts
- Other creative materials
You may not reproduce or commercially exploit protected content without authorization except as permitted by law.
Privacy
Our collection and use of personal information is described in our Privacy Policy.
Information may be used to process orders, communicate with customers, coordinate delivery, maintain records, provide support and operate our website.
By using our services, you acknowledge that personal information may be processed as described in the applicable Privacy Policy.
Limitation of Liability
To the maximum extent permitted by applicable law, CMG Container Sales will not be responsible for indirect, incidental or consequential commercial losses caused solely by circumstances outside our reasonable control.
This may include losses resulting from:
- Incorrect customer supplied information
- Unsafe or inaccessible delivery sites
- Customer modifications after delivery
- Failure to obtain required permits
- Use of a container for an unsuitable purpose
- Third party delays outside our reasonable control
Nothing in these Terms excludes liability for fraud, intentional misconduct or any liability that applicable law does not permit to be excluded.
Customer Indemnification
To the extent permitted by applicable law, customers may be responsible for losses or claims resulting from their unlawful use of our website or products, intentional misconduct or material breach of these Terms.
This section does not require a customer to indemnify CMG Container Sales for our own unlawful conduct or liability that cannot legally be transferred.
Events Beyond Our Reasonable Control
Performance may be delayed by events outside our reasonable control.
Examples may include:
- Hurricanes
- Severe weather
- Flooding
- Natural disasters
- Road closures
- Government restrictions
- Port interruptions
- Carrier disruptions
- Labor disruptions
- Major equipment failures
We will make reasonable efforts to continue or resume performance when circumstances allow.
Suspension or Termination of Access
We may restrict or suspend access to certain website services where reasonably necessary to protect the website, customers, payment systems or business from fraud, security threats or unlawful activity.
We may also restrict accounts that materially violate these Terms.
Suspension of website access does not eliminate obligations arising from valid transactions completed before suspension.
Governing Law
These Terms of Service will be governed and interpreted in accordance with the laws of the State of Florida, except where applicable federal law or other nonwaivable legal requirements provide otherwise.
Nothing in these Terms is intended to waive or restrict a consumer right that cannot legally be waived under applicable law.
Questions, Complaints & Disputes
If you experience a problem with an order or service, we encourage you to contact us first so that we can review the matter and attempt to reach an appropriate resolution.
You may contact us at:
Subject to applicable nonwaivable rights, disputes arising from these Terms may be brought before a court of competent jurisdiction in Broward County, Florida.
Changes to These Terms
We may revise these Terms of Service periodically to reflect changes in our website, services, policies, business operations or legal requirements.
Updated Terms will apply to future website use and future transactions from the effective date of the revised version.
Changes will not retroactively alter a completed transaction unless permitted by law and agreed where required.
Contact Information
Questions about these Terms of Service may be directed to:
Clear Service. Clear Expectations.
These Terms are intended to clearly explain how our website, ordering, payments, delivery, returns and customer services operate while preserving rights that cannot legally be waived.
