Privacy Policy

Scope of This Privacy Policy

This Privacy Policy applies to personal information collected through our website, online store, forms, email communications, customer service interactions and other business activities operated by CMG Container Sales.

It applies to information relating to customers, prospective customers, website visitors and other individuals who communicate with us.

This Privacy Policy does not necessarily apply to third party websites, applications, payment processors or services that maintain their own privacy policies.

Information We May Collect

The information we collect depends on how you interact with our website and services.

Information You Provide Directly

• Name
• Email address
• Telephone number
• Billing address
• Shipping or delivery address
• Company or organization name where applicable
• Order and purchase information
• Container preferences and specifications
• Delivery instructions
• Messages submitted through contact forms
• Customer support communications
• Information submitted when requesting a quotation

Transaction Information

When you place an order, information related to the transaction may include the products purchased, order amount, payment method, transaction status, billing information and delivery details.

Payment information may be transmitted to and processed by banks, card processors, payment gateways or other financial service providers involved in completing the transaction.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically by our website, hosting provider, analytics tools or security services.

• Internet Protocol address
• Browser type
• Device type
• Operating system
• Referring website
• Pages viewed
• Date and time of access
• Approximate geographic location
• Website interaction and diagnostic data

How We Collect Information

We may collect personal information when you:

• Browse our website
• Purchase a shipping container
• Add products to your cart
• Complete checkout
• Create or use a customer account
• Contact our sales team
• Submit an inquiry or quotation request
• Subscribe to communications
• Communicate with us by telephone or email
• Arrange delivery
• Request customer support

How We Use Personal Information

We may use personal information for legitimate business purposes including:

• Processing and managing orders
• Providing quotations and product information
• Communicating with customers
• Coordinating shipping and delivery
• Providing customer support
• Processing payments and transaction records
• Managing returns, refunds or disputes
• Maintaining accounting and business records
• Improving our website and customer experience
• Detecting suspicious activity or fraud
• Maintaining website and network security
• Complying with legal and regulatory requirements
• Establishing, exercising or defending legal claims

Orders, Payments & Delivery

Personal information provided during checkout may be used to process your order, verify transaction information, communicate about your purchase and arrange delivery to the location provided.

Information necessary to complete a transaction may be shared with payment providers, financial institutions, transportation companies, delivery contractors or other service providers involved in fulfilling your order.

Those third parties may independently process information in accordance with their own legal obligations and privacy policies.

When Information May Be Shared

We do not disclose personal information unnecessarily. Information may be provided to third parties when reasonably required to operate our business or provide requested services.

These parties may include:

• Website hosting providers
• Payment processors
• Banks and financial institutions
• Shipping and transportation providers
• Delivery contractors
• Website security providers
• Analytics providers
• Email and communication providers
• Professional advisers
• Accountants and auditors
• Government agencies when legally required

Legal Disclosures

We may disclose information where we reasonably believe disclosure is required by applicable law, regulation, court order, subpoena or other valid legal process.

Information may also be disclosed where reasonably necessary to protect our rights, customers, property, systems or the safety of others.

Cookies & Similar Technologies

Our website may use cookies and similar technologies to provide website functionality, remember preferences, maintain shopping sessions, understand website performance, improve security and analyze how visitors interact with the site.

Cookies may include session cookies that expire when a browser is closed and persistent cookies that remain on a device for a defined period.

Most browsers allow users to block or delete cookies through browser settings. Disabling essential cookies may affect certain website functions, including shopping cart or checkout features.

Analytics & Advertising Technologies

We may use analytics or advertising technologies to understand website traffic, measure advertising effectiveness and improve our marketing.

Depending on the technology used, these providers may receive information such as device identifiers, IP addresses, browser information and website activity.

We do not sell personal information to third parties in exchange for direct monetary payment. However, some privacy laws may define certain advertising or analytics disclosures more broadly. Where an applicable law provides an opt out right, eligible consumers may contact us using the information below.

Data Security

We use reasonable administrative, technical and organizational measures designed to protect personal information against unauthorized access, destruction, loss, alteration or disclosure.

Security measures may include access controls, secure hosting, password protection, encryption where appropriate, software updates, monitoring and limiting access to information according to business need.

No internet transmission, database or information system can be guaranteed to be completely secure. Customers should therefore use appropriate care when transmitting sensitive information electronically.

Security Incidents & Data Breaches

If we determine that a security incident involving personal information has occurred, we will investigate the incident and take appropriate measures based on the circumstances.

Where notification is required by applicable law, including applicable requirements of the Florida Information Protection Act, we will provide required notifications to affected individuals and regulatory authorities within legally required time periods.

Data Retention & Disposal

Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected or as required for legitimate business and legal purposes.

Retention considerations may include:

• Completing and documenting transactions
• Accounting and taxation requirements
• Customer service requirements
• Warranty or contractual obligations
• Dispute resolution
• Fraud prevention
• Legal recordkeeping requirements

When records containing protected personal information are no longer required, we take reasonable measures to securely delete, destroy or otherwise make the information unreadable where required by applicable law.

Your Privacy Choices & Rights

Depending on your location, the nature of our processing and the privacy law that applies, you may have certain rights concerning your personal information.

Florida Residents

Florida residents may contact us to request access, correction or deletion of personal information. We will evaluate each request according to the law applicable to our business and the particular information involved.

Certain rights contained in Florida Statutes §§501.701 through 501.722 apply only where the statutory requirements for coverage are satisfied.

Submitting a Privacy Request

To submit a privacy request, email:

sales@cmgcontainersales.com

Please include enough information for us to understand your request and reasonably verify that the request relates to you. We may request additional information where reasonably necessary to verify identity or prevent unauthorized disclosure.

Children's Privacy

Our website and products are intended for adults and commercial purchasers. We do not knowingly seek to collect personal information from children for the purpose of selling shipping containers or related commercial products.

If a parent or legal guardian believes a child has provided personal information to us inappropriately, please contact us so that we can review the matter.

Third Party Websites & Services

Our website may contain links to websites or services operated by third parties. We do not control the privacy or security practices of independent third parties.

We encourage users to review the privacy policy of any external website or service before providing personal information.

Business Transfers

If all or part of our business is involved in a merger, acquisition, financing, restructuring, sale of assets or similar transaction, relevant business records may be transferred as part of that transaction, subject to applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, business practices, service providers, technologies or legal requirements.

When this policy is materially updated, the revised version will be posted on this page with an updated effective date.

We encourage visitors to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy, our handling of personal information or a privacy request, please contact: